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Return Guidelines

TSA delivery

Return Merchandise Authorization Guides

As per our Return Policy, The Salvation Army pays for return shipping on the following items/orders:

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Items which are defective

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Incorrect items shipped

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Items in sellable condition

with original packaging and price tag still attached; as part of the Officer’s or employee unofirm programs administered by the Supploes and Purchasing Department.

Customers are responsible for all other return shipping costs. Please complete the following form to obtain your RMA number a return shipping label.